Frequently asked questions
Frequently asked questions
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Which payment methods are accepted for settling the fees before the service begins?
Which payment methods are accepted for settling the fees before the service begins?
To ensure everything runs smoothly, we require full payment of all fees before the start of your service. This can be conveniently settled through Venmo, Zelle or Cash. Our team will provide detailed instructions and assist you throughout the payment process to ensure a seamless experience.
How many players can participate at once?
How many players can participate at once?
Our gaming truck can accommodate up to 15 players at once, ensuring everyone can enjoy the gaming experience together.
Is the deposit refundable?
Is the deposit refundable?
Please understand that once the deposit is made, it is non-refundable. This policy is in place to protect our business and to honor the commitments we make to all our customers. It also reflects the time and resources invested in preparing for your event well in advance.
Do you provide staff to supervise the gaming experience?
Do you provide staff to supervise the gaming experience?
Yes, we provide a dedicated staff member who will be present for the entire duration of your booked services. They will assist in setting up all games and consoles, ensuring your gaming experience runs smoothly from start to finish.
Do you provide power and other necessary connections?
Do you provide power and other necessary connections?
Yes, our gaming truck is fully equipped with a generator to provide electricity, ensuring uninterrupted gaming sessions. Additionally, we have a router for internet connectivity and air conditioning to keep the environment comfortable throughout your event
Is there a minimum or maximum rental time?
Is there a minimum or maximum rental time?
Our minimum rental time is 2 hours for our gaming truck services. Each additional hour beyond the initial 2 hours is priced at $100. Please feel free to discuss with us if you require more time for your event, and we can accommodate your needs accordingly.
How far in advance should we book?
How far in advance should we book?
We can be ready to bring the gaming truck to your location with less than 2 hours' notice. However, to ensure availability and to better prepare for your event, we recommend booking in advance whenever possible.
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